Susan is a highly trained and experienced human resource, leadership, and organizational effectiveness consultant.
She began her career working as an employee for a large public/private utility in the preparation and implementation of changing all aspects of how the organization provided services to customers. She was well trained in organization change, leadership and employee development, assessing learning needs and translating requirement into competencies, forecasting future staffing needs, and much more.
Some of her responsibilities included designing and administering a variety of learning opportunities such as entrepreneurial thinking and skills, emotional intelligence training, coaching programs, team training, project management, all levels of management and executive development, resolving conflict situations, and was involved with numerous small and large scale change activities.
After this experience, Susan worked with many organizations as an independent consultant and successfully provided these types of services designed for individual transformation and organizational innovation.
Some of her clients included PG&E, Novaris, Union Sanitary District, Contra Costa Water District, EBMUD, City of Fremont, and more.
After several years of self-employment, Susan returned to full time employment and as an employee, continued her professional and organizational innovation services. Susan saw first hand how traditional culture and administrative systems can either hurt or help employees and it was up to senior leadership to make changes. She took advanced training and became expert at creating innovative programs designed to support a healthy, positive workplace.
Susan's experience gives her a unique perspective.
She is passionate about working with committed, forward-thinking leaders to make the changes needed to build their positive, professional, and productive work environment.
Susan earned her Master’s Degree in Education from Boston University.
Her certifications include:
Senior Professional in Human Resources 2012 (SPHR)
SHRM Certified Senior Professional in Human Resources 2015 (SHRM-SCP).
-Foundations for Happiness in the Workplace, UC Berkeley Extention 2018
-Mastering Emotional Connection Certification, Level Five Executive 2018
- Change Leader’s Roadmap Navigator School, Being First 2015
- Human Resources Management Certificate from Cornell University 2011
- Boss Whispering Training, 360 Coaching for Abrasive Manager 2011
- Workplace Bullying University, Certified Presenter, Workplace Bully Institute 2008
- PDI Profiler 360 Leadership Assessment Tool 2006
- Emotional Intelligence Certification, EQ-360, 2006
- Systems Thinking for Strategic Planning, Center for Strategic Management, 2004
- Project Management Series, UC Berkeley Extension, 2003
- Myers-Briggs Type Indicator Certification, Otto Kroeger Assocs. 2003
-Enneagram System of Personality Type 2000, Helen Palmer
Self-published book | Transformational Leadership Using the Enneagram of Personality Types | 2012
TESTIMONIAL
Most seminars provide information that review the basics, important updates, and things to keep in mind. Susan Forster’s seminar Transform Abusive Conduct Into Stellar Performance delves into abusive conduct in terms of the international movement #MeToo. She speaks directly to the current challenges and provides solutions. I highly recommend this seminar to all Human Resource Professionals as well as Executives!
Jonathan Woolbrights, Director of Human Resources, PHR
Board Member of Solano/Yolo Counties Northern CA Human Resource Association
